Skip to content
Help centre
Contact supportSign in
All collectionsKitchen & preparationTickets and receipts

Change what your receipts and tickets print

Set the header and footer text, choose what each printed document shows in the receipt editor, and print a receipt again.

Updated November 2, 20263 min readOwner / manager
On this page
Before you startSee your current receiptChange the header and footerEdit a document's layoutAbout the previewPrint a receipt againEmail receiptsCommon questionsCan I add my logo?Can receipts print in another language?

Everything Verimly prints, from the guest's receipt to the kitchen ticket and the end-of-day report, follows a layout you can change. Most businesses only add a header and footer line; the editor lets you go further when you need to.

Before you start

  • You need the Receipt layout permission to change receipts. Without it you can view the layout but not save.
  • Business details such as your legal name, VAT number and company registration number come from Settings › General. Fill them in there first.
  • Printing needs an ESC/POS receipt or station printer. See Set up a printer.

See your current receipt

Go to Settings › Receipts. The page shows a preview of the Receipt and a summary:

  • Header text and Footer text.
  • Business details printed on it.
  • QR code: on or off.
  • Language: receipts print in your business language.
  • Other documents: how many have a customised layout.

Service charge and order numbering are not set here; they are under Settings › Orders & receipts.

The Receipts overview with a preview and an Edit receipt button
The preview shows your current receipt; Edit receipt opens the editor

Change the header and footer

  1. 1On Settings › Receipts, select Edit receipt. The editor opens with a live preview.
  2. 2Open the Header section and enter the Header text, for example your opening hours. It prints at the top.
  3. 3Open the Footer section and enter the Footer text, for example a thank-you note. It prints at the bottom.
  4. 4Select Save.

The header and footer texts are shared by your documents: resetting a layout keeps them.

Edit a document's layout

In the editor, choose the Document to edit:

DocumentWhen it prints
ReceiptHanded to the customer after payment.
BillThe itemised bill brought to the table before payment.
Kitchen ticketSent to the prep station. No prices, large item names.
Void / comp ticketTells the kitchen about a correction.
X reportMid-shift till report.
End-of-day (Z) reportPrinted when the till is closed.
Gift card balance slipAfter a gift card paid part of a bill.
Online order ticketAt the counter for a pickup order.

Click a part of the preview to edit it, or open the sections: Header, Order details, Lines & totals, Payments, Business details, Footer and Paper & language. All blocks lists every line of the paper; you can reorder, hide or add your own with Add block.

Useful settings on the item list include Print quantity, Print price (usually off on kitchen tickets), Print modifiers, Print item notes, Print item checkboxes and Group by course.

You can also add:

  • A QR code with a Link, for example to a review page, your menu or website, and a caption below it.
  • A Barcode (CODE128) of a field, for scanning at the till.
  • Text lines with fields filled in at print time, such as the order number or table. Use Insert field… to add one.

Select Save when you are done. To start again, use Reset to default: the document goes back to the default layout and your header and footer texts stay.

About the preview

The preview uses sample data. Paper width only changes the preview; each printer prints on its own paper width. Lines without a value, such as a VAT number you have not filled in, are skipped on paper.

Print a receipt again

On the POS, open Orders, find the closed order and tap Print receipt. Reprinting needs the Reprint permission; without it, a manager can approve with their PIN.

Right after a payment, Print receipt is also on the payment screen. To print a receipt after every payment automatically, turn on Print a receipt after payment for the receipt printer on the POS.

Email receipts

The POS does not email receipts. Guests who pay through the QR code can enter an Email for your receipt when they pay.

Common questions

Can I add my logo?

No. Receipts are printed as text. Print the business name larger with Name size in the Header section, or add a QR code to your website.

Can receipts print in another language?

Receipts print in your business language. Change it under Settings › General.

Did this answer your question?

On this page
Before you startSee your current receiptChange the header and footerEdit a document's layoutAbout the previewPrint a receipt againEmail receiptsCommon questionsCan I add my logo?Can receipts print in another language?
Related screen

Settings › Orders & receipts

An authorised colleague can open this screen if it is outside your role.

Still need help?

Send us a message from Verimly. Mention the order number, device or error code you see and we can help faster.

Contact support
Verimly · Help centreContact supportSign in