Troubleshooting
Quick fixes when something is not working, and what to send support.
3 articlesFirst checks
The internet is down or screens are not updatingWhat to do when a till, kitchen screen or the back office loses its connection. Verimly needs the internet to sell.The POS or kitchen app is not working properlyA step-by-step ladder for a till or kitchen screen that is frozen, stuck, signed out or behaving oddly, from update to re-pair.Contact Verimly supportSend a message or start a live chat from the back office or the till, attach screenshots and find what to include so we can help quickly.
Still need help?
Send us a message from Verimly. Mention the order number, device or error code you see and we can help faster.