Results for “LOYALTY_CODE_NOT_FOUND”
2 results
Points, stamps or a member code are not workingWhat to check when a member code doesn't scan, a guest earned nothing, or a balance looks wrong.Reset or replace a member codeWhat to do when a guest's code was lost, shared or photographed: resetting the Knownbee code in the app, or replacing a business member code in the back office.
Still need help?
Send us a message from Verimly. Mention the order number, device or error code you see and we can help faster.