Add a form to your website
How to add a contact, catering or event form, which fields it can have, where the answers go (your email, not stored in Verimly) and its limits.
On this page
A form block lets visitors send you a message from your website, for example a contact request, a catering enquiry or an event booking. Each answer arrives as an email.
Before you start
- You need the Organization settings permission, and a published website. Forms only work on a live site, which needs Pro. See Publish your website.
- Decide which email address should receive the answers. See "Where the answers go" below.
Add a form
- In Website, choose Edit website and open the page you want.
- In Blocks, under Advanced, drag Form onto the page.
- Fill in the form's settings on the right.
- Publish when you are done.
| Setting | What it does |
|---|---|
| Introduction | A short text above the form. |
| Fields | The questions. See below. |
| Button text | The label on the send button. |
| Message after sending | What the visitor sees once the form is sent. |
| Send answers to | The email address that receives the answers. |
| Consent checkbox text | An optional checkbox the visitor must tick, for example to agree to being contacted. |
| Send the visitor a confirmation email | Sends the visitor a short confirmation, only if they entered an email address. |
Fields
A new form has four fields: name, email, phone (optional) and message. You can edit, reorder, remove or add fields, up to 10 in total.
For each field you set the Label (up to 80 characters), the Type and whether it is Required. The types are Short text, Email address, Phone number, Date, Time, Number, Long text and Choice list. A Choice list needs its Choices (one per line): up to 12 choices of up to 60 characters.
A field without a label is not shown, except the four standard ones. A choice list without choices is not shown either.
Answers have length limits so a form cannot be flooded: short text 200 characters, email 120, phone 40, long text 3,000, and 8,000 characters across all answers together.
Where the answers go
- Every submission becomes one email to the address in Send answers to. If that is empty, Verimly uses the email address of your website (Site › Contact), then your billing email, then the owner's email.
- The email lists the answers with their labels. When the visitor entered an email address, your Reply goes to them.
- Verimly does not store the answers. The email is the only copy. If you delete it, the answer is gone, so keep your inbox safe.
- A visitor confirmation email has fixed text and is sent only when you switched it on and the visitor gave an email address.
Because the form collects personal data, your automatically generated privacy policy mentions website forms once your site has one. See Privacy policy and terms.
Limits
- Up to 50 submissions per day for the whole website, across all forms and visitors. After that, new submissions are refused until the day's count falls again.
- Up to 10 fields per form and the length limits above.
- Visitors cannot send fields that are not in the published form. Changes to a form count only after you publish.
- Obvious bot submissions are discarded without sending anything.
Common questions
Can I see the submissions in the back office?
No. There is no inbox in Verimly. Submissions arrive in your email.
The form says it cannot be sent right now
No email address could be found to send the answers to. Fill in Send answers to, or add a contact email under Site › Contact, and publish again.
The visitor sees "Some answers are not valid"
A required field is empty, an email or phone number has the wrong format, or an answer is too long. The form points at the field.
Can I add a form on Starter?
You can build it in the editor, but forms only work on a published website, which needs Pro.
If something goes wrong
- No emails arrive: check the address in Send answers to and your spam folder, and send a test through your live site.
- Replies go to the wrong person: replies go to the email the visitor typed. If they left it empty, there is nobody to reply to.
- The form is missing on the live site: you have not published since you added it.