Split a bill

An order can have as many payments as you need: part by card, part in cash, part by gift card, or one card per guest. Every payment is taken from what is still due, and the order closes by itself when nothing is left to pay.

Before you start

• You need the Take payments permission.
• For card payments, a card reader at your location. For cash, an open till.
• Split before you tap a method tile. Tapping Card or Gift card straight away takes the full amount still due.

Split by amount

Use this when guests want to pay a set amount each, or to divide the bill equally yourself.

1. 1Open the order and tap Pay.
2. 2Tap Split by amount.
3. 3Type the amount this guest pays on the keypad. The screen shows "of {amount} due" and what is left after this payment.
4. 4Tap the method: Card, Cash or Gift card.
5. 5When the payment is taken, the POS shows "{amount} taken · {left} due" and stays on the payment screen.
6. 6Repeat for the next guest until nothing is due.

To divide a bill equally, work out each share and enter it as the amount. The POS has no "split equally" button; the last guest pays whatever is left.

Split by items

Use this when each guest pays for what they had.

1. 1On the payment screen, tap Split by items.
2. 2Under Choose items, select the items this guest is paying for. For several of the same item, choose how many.
3. 3Tap Use {amount}. Any discount or service charge is shared out over the items.
4. 4Tap the method to take the payment.
5. 5Repeat for the next guest.

On a landscape tablet the basket stays on the right, so you can tap the items there directly.

Tips when splitting

When a payment covers only part of the bill, the Tip screen asks how to apply the tip:

• This payment: the tip is added to this payment only.
• Whole bill: you enter a tip for the whole bill, and this payment carries its share. "This payment includes {amount} tip. The rest is shared across the other payments."

Whether card tips are asked on the POS at all depends on the location's setting. See Card tips.

Check and correct payments

The Payments taken list on the payment screen shows every payment with its method, card or gift card, the staff member and any tip. On a phone, open it from the top bar.

To remove a payment taken by mistake, tap the cross next to it and choose a reason. A cash payment is voided and taken off the till. A card payment is refunded to the card. Either way the order reopens. You need the Void payments permission.

When guests split with the QR code

With QR ordering set to Order and pay or Pay only, guests can pay from their phone at the table. Under What would you like to pay? each guest chooses:

• The whole bill
• An amount, with Split evenly between to divide the bill by the number of people
• Pick items, to pay for what they had

Several guests can pay at the same time. While someone else is paying, the others see "{amount} is being paid by someone at your table right now", and items being paid show as Being paid. The order on the POS updates as each payment comes in. See Guest payments.

Common questions

Can I take a card payment and finish with cash?

Yes. Take the card part with Split by amount, then tap Cash for the rest.

The POS says "Only {amount} is left to pay on this order."

The amount you entered is more than what is still due, often because another payment came in meanwhile. Enter a smaller amount or use the full remainder. See A payment seems stuck.

Can I move items to a separate order to split it?

Not on the POS. Use Split by items on the same order instead.