Gift cards
Sell digital gift cards and accept them as payment.
6 articlesSelling gift cards
Sell a gift card on the POSHow to sell a digital gift card at the till: the amount, who it is for, a personal message and send date, and what happens once the order is paid.Issue and manage gift cards in the back officeIssue free gift cards to one person or a list, follow delivery, resend or cancel a message, correct a balance and disable a card.Gift card balance, expiry and refundsWhere guests and staff see what is left on a gift card, when it expires, and how refunds go back onto a gift card.
Redeeming and problems
Pay with a gift card using the GC codeHow a guest shows a gift card code from Knownbee and how the cashier takes all or part of the bill from the card.A gift card is not in KnownbeeWhat to check when a recipient can't find their gift card in the Knownbee app, from the guest's side and the business's side.A gift card went to the wrong contactHow to correct a mistyped email or mobile number on a gift card, and what to do once the card is already in someone's Knownbee wallet.
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