Pair a device

Pairing links a device running Verimly POS to one location of your business. You create the device in the back office, which gives you a six-character code, and enter that code on the device. After pairing, staff sign in on the device with their own PIN; nobody needs an email or password on the till.

Before you start

• You need the Manage devices permission (owners have it).
• Install Verimly POS from the App Store or Google Play on the iPad, iPhone or Android device.
• Know which type you need. See Which device type do I need?.
• For a preparation station screen: create the prep station first under Settings › Prep stations, or create it while adding the screen.
• For a waiter device or a customer display: the till it belongs to must already exist at the same location.
• On Starter, check you have room: 3 tills and 1 preparation station screen per location.

Create the device and get a code

1. 1In the back office, go to Settings › Devices.
2. 2Choose Add device. Under What are you adding?, pick the type and choose Next.
3. 3Fill in the Device name (for example "Front counter" or "Bar") and the Location.
4. 4Depending on the type: - Waiter device (orders only): choose the Main till where its guests pay. - Preparation station screen: choose the Prep station whose orders it shows. - Customer display: choose the till it mirrors under Mirrors till.
5. 5Choose Get pairing code.

A six-character code appears with "expires in 14 min". Keep the window open: it changes to Connected the moment the device uses the code.

Enter the code on the device

1. 1Open Verimly POS on the device and tap Pair this device.
2. 2Enter the six-character code. Upper or lower case doesn't matter.
3. 3Tap Connect.

The device loads your menu, floor plan, settings and features, and shows All set. when it's ready.

• A till or waiter device then asks for a PIN.
• A preparation station screen opens the station's tickets after a PIN.
• A handover screen opens the pickup board.
• A customer display connects to its till. Allow local network access when the device asks, and keep both devices on the same network. See Set up a customer display.

The code: valid for 15 minutes, works once

• A code is valid for 15 minutes from the moment it's created.
• It works once. After a device has used it, it's gone.
• Every code is linked to the device you created; it pairs that device and no other.

If it has expired, open the device in Settings › Devices (its status is Awaiting code) and choose New code.

Sign in after pairing

Pairing doesn't sign anyone in. Each staff member signs in with their own six-digit PIN, which you set under Staff. If you are setting up, the back office offers Next: give your staff a PIN after a till connects. See Add staff and give them a PIN.

A PIN only works at locations the staff member is assigned to. Ten wrong PINs in 15 minutes lock the PIN pad on that till for a while.

Under Settings › Devices you can also set the till sign-in rules for the whole business:

• One till per staff member: signing in on another till signs them out of the first.
• Lock tills when idle: idle tills return to the PIN screen after the time you choose; payments are never interrupted.

Common questions

Do I need to pair the device again after an app update?

No. Updates keep the pairing.

Can I pair the same device twice?

A device record pairs one tablet at a time. To move a tablet to another type or location, see Rename, replace or remove a device.

Where do I add printers and card readers?

Not here. Printers are added on the till under More › Settings › Connections. Card readers are registered under Settings › Card payments. See Add a printer and Register a card reader.

If something goes wrong

If the device still won't pair, check it has an internet connection and the latest app version, then contact support with the device name and the time you tried.