Which payment methods can I accept?
An overview of card, cash and gift card payments on the POS, and how guests pay at the table or online, with what is set per location.
On this page
Guests can pay you in several ways, depending on where they pay. On the POS, staff choose between Card, Cash and Gift card. At the table and online, guests pay on their own phone. All card money comes in through Verimly Payments and is paid out to your bank.
On the POS
The payment screen shows one tile per method. Pressing a tile without splitting the bill takes the full amount still due.
| Method | What you need | Notes |
|---|---|---|
| Card | Verimly Payments set up and a card reader registered at the location | Guests tap, insert or swipe on the reader. Apple Pay and Google Pay work on the reader too. |
| Cash | An open till on that device | Shows change. The drawer opens if one is attached to the receipt printer. |
| Gift card | Gift cards turned on | The guest shows the till code from their gift card. Only shown when the feature is on. |
Card
There is no manual card entry: a card payment always goes through a Verimly Payments card reader. Without a reader at the location, the tile shows No card reader and can't be pressed. If card payments are paused on your account, it shows Card unavailable. See Take a card payment.
Cash
Cash needs an open till. If the till is closed, the Cash tile shows Till closed and the screen says "Till closed. Open it to accept cash." Staff who may open the till can do it from there; others see "Ask a manager to open the till." See Open the till.
Gift card
Gift cards are digital. The guest opens the card in the Knownbee app and shows its till code, which starts with GC-. A gift card can pay part of the bill, and the rest can be paid another way. Tips are not taken from a gift card. See Pay with a gift card.
Bar tabs
A bar tab holds an amount on the guest's card at a card reader and charges the final bill when you close the tab. This needs a reader connected through Verimly's server. See Open a bar tab.
At the table and online
With QR ordering, guests scan the code on their table, see the bill and pay on their phone. With online ordering, they pay when they place a pickup order. Both need Verimly Payments to be active.
Guests can pay with a debit or credit card, Apple Pay, Google Pay or Link. For businesses in Europe, iDEAL, Bancontact and EPS can also be offered. Which ones a guest sees depends on their phone and where they are.
For QR, you choose per location whether guests can pay: Menu only, Order and pay or Pay only. See QR ordering and Guest payments.
What is set per location
| Setting | Where |
|---|---|
| Card readers and the default reader for each till | Settings › Card payments, open the location |
| Card tips: asked on the POS, on the reader, or not at all | Payment settings for the location |
| Show the order on the reader | Payment settings for the location |
| Tills and cash drawers | Cash and the devices at that location |
| QR ordering and its payment mode | Settings › QR ordering |
The Verimly Payments account itself, payouts and fees are the same for the whole business. Gift cards also work across all locations.
Common questions
Can I record a card payment from another card machine?
No. See Can I use another card terminal?.
Can guests pay by bank transfer or invoice?
No. Payments that take days to confirm are not offered. Guests pay by card, wallet, cash or gift card.
Is there a fee for cash?
No. Fees only apply to card and other Verimly Payments payments. See Card payment fees.